Privacy Policy
Last updated: 17 March 2026
LuxAssurance (hereinafter “LuxAssurance”, “we”) is committed to protecting the privacy of users of its website www.luxassurance.lu. This privacy policy describes how we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable Luxembourg legislation.
1. Data Controller
The controller of your personal data is:
LuxAssurance
Email: contact@luxassurance.lu
2. Data Collected
When you fill out our quote request form, we collect the following data:
- First name and last name
- Email address
- Phone number
- Country of residence (Luxembourg, France, Belgium or Germany)
- Type(s) of insurance requested
- Preferred language
- Additional details (free text, optional)
3. Purpose of Processing
Your data is collected and processed solely for the purpose of:
- Responding to your insurance quote request
- Contacting you to provide a personalized recommendation
- Following up on your file
Your data is never used for unsolicited commercial prospection nor sold to third parties.
4. Legal Basis
The processing of your data is based on your consent (Article 6.1.a of the GDPR), which you express by submitting the quote request form and checking the acceptance box for this policy.
5. Data Recipients
Your data may be shared with the following recipients:
- Our internal advisors — to process your quote request
- Resend Inc. — technical email delivery provider, used for the secure transmission of your request (servers located in the United States, in accordance with the European Commission’s standard contractual clauses)
- Vercel Inc. — website hosting and web analytics service (Vercel Analytics), collecting anonymized usage data without cookies or personally identifiable information (servers located in the United States, in accordance with the European Commission’s standard contractual clauses)
No data is transferred for commercial or advertising purposes.
6. Data Retention
Your personal data is retained for a maximum of 24 months from your request. After this period, it is deleted from our systems, unless a longer legal retention obligation applies.
7. Your Rights
In accordance with the GDPR, you have the following rights over your personal data:
- Right of access — obtain a copy of your data
- Right to rectification — correct inaccurate data
- Right to erasure — request the deletion of your data
- Right to portability — receive your data in a structured format
- Right to object — object to the processing of your data
- Right to restriction — restrict the processing of your data
To exercise your rights, contact us at: contact@luxassurance.lu
You also have the right to lodge a complaint with the Commission Nationale pour la Protection des Données (CNPD) of Luxembourg: cnpd.public.lu
8. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or destruction. The contact form is transmitted via an encrypted connection (HTTPS/TLS).
Cookie Policy
1. What is a cookie?
A cookie is a small text file stored on your device when you visit a website. It allows the site to remember certain information to improve your browsing experience.
2. Cookies used on this site
Local storage (localStorage)
This site does not use any cookies or local storage (localStorage).
Web analytics
This site uses Vercel Analytics, a privacy-friendly web analytics service. Vercel Analytics does not set any cookies, does not collect any personally identifiable data and does not track users across sites. Only anonymized and aggregated data (pages visited, country, device type) is collected for the purpose of improving the site.
Third-party cookies
This site does not use any third-party cookies. We do not use targeted advertising, social media integrations or third-party trackers.
3. Changes
We reserve the right to modify this policy at any time. The last updated date is indicated at the top of this page.